Product Info & Ingredients
Does Chebula Active Serum Replace my Pure Radiance Oil?
No, the Chebula Active Serum does not replace your Pure Radiance Oil. In fact, we love using the the Chebula Active Serum and our Pure Radiance Oils together in a skincare routine. Chebula has been proven to be the top performer for antioxidant prote
How Long Can I Keep My Products?
Based on our testing all of our products carry a 3 year unopened shelf life. Once opened please follow the timing of the PAO date that can be found on each package. The recommended number of months is indicated in the open jar symbol. Our water-base
Are Your Products Cruelty-Free?
Yes, we are 100% cruelty free. We do not test on animals and are certified by Leaping Bunny.
Are Your Products Organic?
While many of our ingredients are certified organic, not all of them are. We use only safe, high-quality ingredients and consider many factors when choosing them, such as being farmed sustainably, free of harmful preservatives, and without potential
What is MADE SAFE®?
MADE SAFE® is a third-party certifying body that ensures that our products are safe for both ourselves and the environment. Every True Botanicals formula is MADE SAFE® certified—made without 5,000+ known toxic ingredients. Our unwavering standards do
Are Your Products pH-Balanced?
Almost all of our products are pH-balanced, which means they’re suitable for all skin types. One exception: when the Vitamin C Booster and Chebula Active Serum are mixed at a 1:1 ratio (roughly 2 pumps of serum and 2 shakes of booster), the pH is typ
Do you offer travel sizes?
Yes! We offer travel-sized products, which you can purchase here. Please note that select kits and bundles are final sale and/or not eligible for partial refunds.
Do you offer samples?
We're thrilled to hear that you're interested in trying out True Botanicals products. However, at this time, we do not offer samples. We do offer travel-sized products, which you can purchase here. Keep in mind that we do have a 30-Day Return policy
Isn’t orange oil photosensitizing?
We do not use photosensitizing oils in any products that remain on the skin. Citrus aurantium amara is the Latin name for the bitter orange tree, which is the source of three different essential oils. Only bitter orange essential oil is photosensitiz
Do You Use Synthetic Ingredients?
Nearly every ingredient used in our products is plant-derived, with just a few exceptions: certain ceramides and peptides are certified MADE SAFE®, biomimetic (meaning they mirror nature’s design), and synthetic. In this case, we chose synthetic vers
Do Your Products Contain Nut Oils?
Our ingredients do not contain nuts or nut-derived products, but our products are not certified nut-free as we do not formulate them in a nut-free facility
Do Your Products Contain Soy?
Yes, we use non-GMO, soy-derived ingredients. Tocopherol, glycerin, and lecithin may all contain soy.
Why Are Some of the Essential Oils Organic and Others Not?
We strive foremost for authenticity, and organic oils sometimes are not the best reflection of the plant. Additionally, certain oils we use may be derived from plants in the wild, where organic status is quasi-automatic and the certification meaningl
Are Your Products Vegan?
Yes, all of our products are vegan.
I’ve read that phenethyl alcohol and ethylhexylglycerin could be toxic, so why are they in your formulas?
It’s important to us that every product is safe for people and the planet, which is why we put our formulas through third-party independent, nontoxic certification by MADE SAFE’s board of scientists, who investigate ingredients and ingredient combina
Do Your Products Contain Gluten?
Our ingredients do not contain gluten. However, they are not certified gluten-free, as we do not formulate them in a gluten-free facility.
What percentage of Vitamin C is in your Vitamin C Booster?
When mixed with the appropriate Serum as directed, the Booster delivers at least a 10% concentration of vitamin C. Because we are using a fresh powder source, it is more potent than most vitamin C products available. If you experience any irritation,
Are your products pregnancy safe?
Which ingredients in Renew Pure Radiance Oil help reduce inflammation?
The Renew Pure Radiance Oil contains several ingredients known to help reduce inflammation. These include Borage Oil, which has powerful anti-inflammatory effects, Evening Primrose Oil, known for reducing inflammation due to its high concentration of
What skin concerns does Phyto-Retinol Advanced Clinical Cream target?
It primarily helps address the appearance of fine lines and wrinkles, uneven skin texture, and loss of firmness and elasticity. It also supports improvements in dullness and uneven skin tone, helping the skin look smoother, brighter, and more refined
What benefits does Chebula provide?
Chebula is a powerful antioxidant-rich ingredient that helps protect the skin from environmental stressors while supporting overall skin health and visible rejuvenation. One of its primary benefits is its strong antioxidant activity, which helps defe
How does Phyto-Retinol help with anti aging?
It works by helping to encourage natural cell turnover, which can improve the appearance of fine lines, wrinkles, and uneven texture over time. This renewal process helps the skin look smoother and more refined with consistent use. Phyto-Retinol also
What makes Phyto-Retinol a retinol alternative?
Phyto-Retinol is considered a retinol alternative because it is formulated with plant-based ingredients that help support skin renewal and visible anti-aging benefits without using traditional retinol (vitamin A derivatives). Instead of relying on re
How is Clear Pure Radiance Oil good for acne?
Clear Pure Radiance Oil is formulated to support acne-prone and blemish-prone skin by helping to balance oil production, calm inflammation, and support a healthy skin barrier. It contains lightweight botanical oils that are non-comedogenic and fast-a
Does Chebula Active Serum help remove dark spots?
Chebula Active Serum is designed to help improve the appearance of dark spots and uneven skin tone, rather than aggressively “remove” them. Its key ingredient, Chebula, is a powerful antioxidant that helps protect the skin from environmental damage w
Does phyto retinol treat different symptoms than chebula?
Yes! Phyto-Retinol and Chebula are designed to target overlapping but slightly different skin concerns, so they can complement each other well in a routine. Phyto-Retinol is primarily focused on skin renewal and visible anti-aging benefits. It helps