True Botanicals logo
True Botanicals logo

All articles

What do I do if my item is damaged?Updated 8 days ago

We’re sorry your item is damaged!

Please email our team at [email protected] with an image of your damaged item for further assistance. All damages/defects must be reported within 30 days to be eligible for a resolution. 

While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll be sure to resolve the situation as best we can!

Was this article helpful?
Yes
No