Returns
What Is Your Return Policy?
We offer a 30-day guarantee on all of our products. If you're unhappy with a product for any reason, please feel free to initiate a return at our Returns Center. If you've ordered a Skincare Kit, Set or Bundle, you will need to return all of the prod
Do you support international returns?
If you're located internationally and wish to return a product that is within our 30 day guarantee, please contact our team at [email protected] with your order number and reason for return. We will gladly assist you.
How do I start a return?
We’re sorry to hear that it’s not working out. To initiate a return, please do so at our return center. If you've ordered a bundled product, please reach out to the True Team at [email protected] as we can help address any questions or conc
What is your Holiday Return Policy?
We offer a 60-day guarantee on all of our products purchased during the holidays between November 1st and December 31st. If you’re unhappy with a product for any reason, please feel free to initiate a return at our returns center. If you've ordered a