Thanks for reaching out. We offer free standard shipping on all orders over $35 in the US. In the US, we offer Express shipping in case you need it sooner. We offer free International shipping on subscriptions and orders over $150. We also offer Expr
Orders begin processing as soon as they are submitted, and we are unable to edit the order once it has been placed. If you need to make any changes to your shipping address, we recommend reaching out to the carrier directly once your order has shippe
Our packages are assembled by hand, usually within 24 to 72 hours of being placed. Please note that orders placed on Fridays after 1 P.M. PT will be processed the following Monday. The shipping transit times listed at checkout do not include assembly
Please reach out to the True Team at [email protected], and we’ll help you locate your products ASAP. NOTE: Once your order is marked as "delivered," we're unable to track it further. Any delivery issues must be addressed with the carrier d
Once your order is marked as "delivered," we're unable to track it further. Any delivery issues must be addressed with the carrier directly. We recommend contacting the designated carrier as soon as possible to file any necessary claims. If you have